Mashreq credit cards
Mashreq Bank P.S.C. is licensed by the Central Bank of the UAE. Its credit card terms as published on 12 November 2026: interest on purchases 46.20% a year; Mashreq says the actual rate can vary and is shown on your statement.
Mashreq Bank P.S.C. is on the Central Bank of the UAE’s register as a national bank licensed for conventional retail banking in Dubai.1 The figures below are quoted from its own published documents and include VAT where the bank says so.
What does a Mashreq credit card cost you?
| Charge | What the bank publishes |
|---|---|
| Interest on purchases | 46.20% a year; Mashreq says the actual rate can vary and is shown on your statement |
| Interest on cash | 46.20% a year, fixed |
| Minimum payment | 5% of the statement balance in its worked example |
| Late payment fee | AED 241.50 |
| Over-limit fee | AED 303.45 |
| Cash advance fee | 3.15% or AED 210, whichever is higher |
| Foreign currency fee | 2.89% plus Visa or Mastercard charges; 2.89% on AED payments abroad (dynamic currency conversion) |
| Settling a balance transfer or Easy Cash plan early | AED 105 |
| Cancelling an instalment plan early | AED 262.50 |
| Card replacement | AED 78.80 |
The figures come from Mashreq Cards Key Facts Statement (VA080526), and the balance transfer settlement fee from Mashreq’s credit card schedule of charges.23
Mashreq’s payment due date falls 27 days after the statement date. Its key facts statement says that if you pay off the whole balance after carrying one, the next statement still charges interest for the days between the last statement and your full payment, and that no interest is charged on outstanding interest.2 It also sets out your right to cancel a card application within 5 business days.2
How do you complain to Mashreq?
Use the bank’s official complaint channel and keep the reference number. Under Central Bank rules Mashreq must acknowledge your complaint within 2 business days and send a final written answer within 30 business days.4 If you are not satisfied after 15 calendar days, you can go to Sanadak. The steps are in how to complain about your bank.
Read the bank’s key facts statement for your card before you sign, and compare its rate in the interest calculator.
Sources
4
1Central Bank of the UAE, CB Register as of June 2025. Last checked 12 Nov 2026. Source document: CB Register as of June 2025
2Mashreq, Mashreq Cards Key Facts Statement, VA080526. Last checked 12 Nov 2026. Source document: Mashreq Cards Key Facts Statement
3Mashreq, Schedule of Charges, Credit Cards. Last checked 12 Nov 2026. Source document: Schedule of Charges, Credit Cards
4Central Bank of the UAE, Consumer Protection Standards, Notice 1158/2021, in force. Last checked 12 Nov 2026. Source document: Consumer Protection Standards
- Owner
- Comparecreditcards.ae research team
- Last review
- Next review due
- 11 May 2027
- Status
- Published